The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty Shep Hyken
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Biznes i ekonomia
Beyond the service economy of the last century is quietly emerging the next age of commerce, the experience economy. Joseph Pine and James Gilmore present a thought-provoking discussion and glimpse into the next evolution in the marketplace.
© 1999 HighBridge Audio (Audiobook): 9781598871579
Data wydania
Audiobook: 1 listopada 1999
Polski
Polska