Empresas que caen: Y por qué otras sobreviven Jim Collins
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Experiencia del cliente: La formula del exito para enamorar a los clientes (The Success Formula for Making Your Clients Fall in Love
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4.3
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- 5H 6min
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Economy & Business
Tan solo dos años después de que Steve Jobs presentará el primer iPhone en enero de 2007, Apple –que nunca había vendido teléfonos móviles hasta la fecha– desbancaba a Nokia como líder de ventas en el sector de la telefonía. Apple cambió la industria de la comunicación y, lo que es más importante, la vida de sus clientes. ¿El secreto de su éxito? Adelantarse a sus competidores al descubrir y ofrecer una experiencia extraordinaria a sus clientes.
© 2021 BookaVivo (Audiobook): 9781638110354
Release date
Audiobook: 19 October 2021
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