Summary of Geoff Smart & Randy Street's Who

Please note: This is a companion version & not the original book. Book Preview:

#1 The Lucy problem is a who problem, but it’s not as funny nor as far down the chain of command as the Ethel problem. The Lucy problem is finding the right people, and that is the single biggest problem in business today.

#2 The techniques in this book will help you find the right person for any position. The method allows you to focus on the individual candidates without losing sight of the goals and values of your organization.

#3 The art critic, the sponge, the prosecutor, and the suitor are all voodoo hiring methods. The art critic spends all of his time interviewing candidates, instead of listening to them. The prosecutor aggressively questions candidates, instead of evaluating them.

#4 There are many methods interviewers use to test for certain behaviors. Some examples are the la-di-da interview, the animal lover interview, the chatterbox interview, and the psychological and personality tester. These methods are not useful as predictors of on-the-job performance.

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