The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty Shep Hyken
Entra en un mundo infinito de historias
4
Economía y negocios
Beyond the service economy of the last century is quietly emerging the next age of commerce, the experience economy. Joseph Pine and James Gilmore present a thought-provoking discussion and glimpse into the next evolution in the marketplace.
© 1999 HighBridge Audio (Audiolibro ): 9781598871579
Fecha de lanzamiento
Audiolibro : 1 de noviembre de 1999
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