Minter Dialogue Episode #233 Charles Hall is the CEO and co-founder (along with Simon Kelton and Stuart Hall) of PepperHQ, a white label mobile platform for retailers to provide greater convenience, increase revenues and create more powerful loyalty programmes. For now, Pepper is focused on the hospitality sector, but the future is much broader. In this podcast, we explore how consumer and retail trends are evolving, some of the keys to success in creating a strong loyalty programme, and what needs to happen within the organisation to foster a healthy long-term retail business. Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter. Support the show (https://www.patreon.com/minterdial)