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Do you offer high-touch services where customers expect professional, dedicated agents?
Does the vendor organization have a wide customer base of large, complex organizations?
How are accountabilities managed with the run and maintain of the business operations?
How do you best align your resources to meet fluctuating market conditions and demand?
How might organizations change to better prepare employees for the changing work world?
How will your organizations customers react to changes in personnel and/or procedures?
What agreements have been made with the service-provider with regard to consultations?
What are the gaps between your organizations growth strategy and your ability to deliver?
What key business challenges does your organization face when it comes to outsourcing?
What kinds of capabilities have other organizations had to have for markets to emerge?
This Business Process Outsourcing Guide is unlike books you're used to. If you're looking for a textbook, this might not be for you. This book and its included digital components is for you who understands the importance of asking great questions. This gives you the questions to uncover the Business Process Outsourcing challenges you're facing and generate better solutions to solve those problems.
Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department.
Unless you're talking a one-time, single-use project, there should be a process. That process needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'
This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Business Process Outsourcing investments work better.
This Business Process Outsourcing All-Inclusive Self-Assessment enables You to be that person.
INCLUDES all the tools you need to an in-depth Business Process Outsourcing Self-Assessment. Featuring new and updated case-based questions, organized into seven core levels of Business Process Outsourcing maturity, this Self-Assessment will help you identify areas in which Business Process Outsourcing improvements can be made.
In using the questions you will be better able to:
Diagnose Business Process Outsourcing projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices.
Implement evidence-based best practice strategies aligned with overall goals.
Integrate recent advances in Business Process Outsourcing and process design strategies into practice according to best practice guidelines.
Using the Self-Assessment tool gives you the Business Process Outsourcing Scorecard, enabling you to develop a clear picture of which Business Process Outsourcing areas need attention.
Your purchase includes access to the Business Process Outsourcing self-assessment digital components which gives you your dynamically prioritized projects-ready tool that enables you to define, show and lead your organization exactly with what's important.
© 2020 5STARCooks (E-bok): 9781867493266
Utgivelsesdato
E-bok: 27. november 2020
Norsk
Norge