היכנסו לעולם אינסופי של סיפורים
עסקים וכלכלה
How do you continuously add value to customer relationships to ensure market leadership?
How does your organization move from a product-centric to a customer-centric strategy?
How has social media and new communication devices changed the way consumers behave?
How is the design of working environments responding to changes in working life?
How much money is your organization willing to invest in Customer Experience Management?
How satisfied are you with the level of service provided by the service desk team?
What are the significant differences between catering to businesses versus consumers?
What aspects of the customer experience are most important to your organization?
Which component of the promotional mix is particularly important for nonprofit services?
Why do so many customer experience (CX) initiatives fail to get the support of CEOs?
This Customer Experience Management CEM Guide is unlike books you're used to. If you're looking for a textbook, this might not be for you. This book and its included digital components is for you who understands the importance of asking great questions. This gives you the questions to uncover the Customer Experience Management CEM challenges you're facing and generate better solutions to solve those problems.
Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department.
Unless you're talking a one-time, single-use project, there should be a process. That process needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'
This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Customer Experience Management CEM investments work better.
This Customer Experience Management CEM All-Inclusive Self-Assessment enables You to be that person.
INCLUDES all the tools you need to an in-depth Customer Experience Management CEM Self-Assessment. Featuring new and updated case-based questions, organized into seven core levels of Customer Experience Management CEM maturity, this Self-Assessment will help you identify areas in which Customer Experience Management CEM improvements can be made.
In using the questions you will be better able to:
Diagnose Customer Experience Management CEM projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices.
Implement evidence-based best practice strategies aligned with overall goals.
Integrate recent advances in Customer Experience Management CEM and process design strategies into practice according to best practice guidelines.
Using the Self-Assessment tool gives you the Customer Experience Management CEM Scorecard, enabling you to develop a clear picture of which Customer Experience Management CEM areas need attention.
Your purchase includes access to the Customer Experience Management CEM self-assessment digital components which gives you your dynamically prioritized projects-ready tool that enables you to define, show and lead your organization exactly with what's important.
© 2021 5STARCooks (ספר דיגיטלי ): 9781867499770
תאריך הוצאה
ספר דיגיטלי : 4 בינואר 2021
עסקים וכלכלה
How do you continuously add value to customer relationships to ensure market leadership?
How does your organization move from a product-centric to a customer-centric strategy?
How has social media and new communication devices changed the way consumers behave?
How is the design of working environments responding to changes in working life?
How much money is your organization willing to invest in Customer Experience Management?
How satisfied are you with the level of service provided by the service desk team?
What are the significant differences between catering to businesses versus consumers?
What aspects of the customer experience are most important to your organization?
Which component of the promotional mix is particularly important for nonprofit services?
Why do so many customer experience (CX) initiatives fail to get the support of CEOs?
This Customer Experience Management CEM Guide is unlike books you're used to. If you're looking for a textbook, this might not be for you. This book and its included digital components is for you who understands the importance of asking great questions. This gives you the questions to uncover the Customer Experience Management CEM challenges you're facing and generate better solutions to solve those problems.
Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department.
Unless you're talking a one-time, single-use project, there should be a process. That process needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'
This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Customer Experience Management CEM investments work better.
This Customer Experience Management CEM All-Inclusive Self-Assessment enables You to be that person.
INCLUDES all the tools you need to an in-depth Customer Experience Management CEM Self-Assessment. Featuring new and updated case-based questions, organized into seven core levels of Customer Experience Management CEM maturity, this Self-Assessment will help you identify areas in which Customer Experience Management CEM improvements can be made.
In using the questions you will be better able to:
Diagnose Customer Experience Management CEM projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices.
Implement evidence-based best practice strategies aligned with overall goals.
Integrate recent advances in Customer Experience Management CEM and process design strategies into practice according to best practice guidelines.
Using the Self-Assessment tool gives you the Customer Experience Management CEM Scorecard, enabling you to develop a clear picture of which Customer Experience Management CEM areas need attention.
Your purchase includes access to the Customer Experience Management CEM self-assessment digital components which gives you your dynamically prioritized projects-ready tool that enables you to define, show and lead your organization exactly with what's important.
© 2021 5STARCooks (ספר דיגיטלי ): 9781867499770
תאריך הוצאה
ספר דיגיטלי : 4 בינואר 2021
עִברִית
ישראל