Summary of Amy C. Edmondson's Teaming

Please note: This is a companion version & not the original book. Book Preview:

#1 The word team is often associated with sports, where individuals learn to trust one another and play as a coordinated whole. Teams are essential to an organization’s ability to respond to opportunities and improve internal processes.

#2 Teaming is a dynamic activity, not a bounded, static entity. It is determined by the mindset and practices of teamwork, not by the design and structures of effective teams. It involves coordinating and collaborating without the benefit of stable team structures, because many operations require a level of staffing flexibility that makes stable team composition rare.

#3 Teaming is the engine of organizational learning. It is the process of providing products and services to customers by interdependent people and processes. Crucial learning activities must take place within those smaller, focused units of action for organizations to improve and innovate.

#4 The transition from horse and carriage to car was not easy for everyone. The new industrial era called for new forms of obedience and conformity to routine, and it transformed farmers and shopkeepers into order-followers collecting paychecks from impersonal enterprises.

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