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Master the art of delivering feedback.
Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results, including: Choosing the right time to talkEngaging in productive dialogueHelping both star and struggling performersDeveloping a plan for effective follow-up
Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business.
© 2014 Harvard Business Review Press (eBook ): 9781625275479
Fecha de lanzamiento
eBook : 21 de octubre de 2014
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