Client Service A Complete Guide - 2021 Edition

Do individuals on a client service team always reside in the same office?

Do you achieve high levels of client service without dedicated local presence?

Does the culture of the practice help or hinder excellent client service?

Does your employees access business phone systems effectively to maintain client service levels?

How are client service duties allocated among client service officers?

How do you differentiate your organization on the basis of client service?

How does the client service know what conversations the storefront service supports?

Is treasury management contributing to your bottom line and client service?

What is your perception of the client service quality of consulting engineers?

Will you be allocated a dedicated member of your client services team for day-to-day queries?

This Client Service Guide is unlike books you're used to. If you're looking for a textbook, this might not be for you. This book and its included digital components is for you who understands the importance of asking great questions. This gives you the questions to uncover the Client Service challenges you're facing and generate better solutions to solve those problems.

Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department.

Unless you're talking a one-time, single-use project, there should be a process. That process needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Client Service investments work better.

This Client Service All-Inclusive Self-Assessment enables You to be that person.

INCLUDES all the tools you need to an in-depth Client Service Self-Assessment. Featuring new and updated case-based questions, organized into seven core levels of Client Service maturity, this Self-Assessment will help you identify areas in which Client Service improvements can be made.

In using the questions you will be better able to:

Diagnose Client Service projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices.

Implement evidence-based best practice strategies aligned with overall goals.

Integrate recent advances in Client Service and process design strategies into practice according to best practice guidelines.

Using the Self-Assessment tool gives you the Client Service Scorecard, enabling you to develop a clear picture of which Client Service areas need attention.

Your purchase includes access to the Client Service self-assessment digital components which gives you your dynamically prioritized projects-ready tool that enables you to define, show and lead your organization exactly with what's important.

© 2020 5STARCooks (Е-книга): 9781867487890

Дата на публикуване

Е-книга: 21 ноември 2020 г.