Are you considering exceptions more than innovations with your service providers?

Do provider personnel lack clarity about the division of responsibilities in organization?

How do varying configurations of team member competence profiles affect team performance?

How often will customers be notified about the status of the service or project?

How would you classify your level of expertise in the cybersecurity field?

Is the contracted service always delivered on time and to specification?

What are the pros and cons of alternative methods of conducting the review?

What aspects of the service delivery create the biggest challenges for the provider?

What level of consistency or predictability in service delivery do you expect?

What to do with a customer who wants to use Service Levels to punish?

This Operational Level Agreements Guide is unlike books you're used to. If you're looking for a textbook, this might not be for you. This book and its included digital components is for you who understands the importance of asking great questions. This gives you the questions to uncover the Operational Level Agreements challenges you're facing and generate better solutions to solve those problems.

Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department.

Unless you're talking a one-time, single-use project, there should be a process. That process needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Operational Level Agreements investments work better.

This Operational Level Agreements All-Inclusive Self-Assessment enables You to be that person.

INCLUDES all the tools you need to an in-depth Operational Level Agreements Self-Assessment. Featuring new and updated case-based questions, organized into seven core levels of Operational Level Agreements maturity, this Self-Assessment will help you identify areas in which Operational Level Agreements improvements can be made.

In using the questions you will be better able to:

Diagnose Operational Level Agreements projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices.

Implement evidence-based best practice strategies aligned with overall goals.

Integrate recent advances in Operational Level Agreements and process design strategies into practice according to best practice guidelines.

Using the Self-Assessment tool gives you the Operational Level Agreements Scorecard, enabling you to develop a clear picture of which Operational Level Agreements areas need attention.

Your purchase includes access to the Operational Level Agreements self-assessment digital components which gives you your dynamically prioritized projects-ready tool that enables you to define, show and lead your organization exactly with what's important.

© 2020 5STARCooks (Ebook): 9781867493716

Publicatiedatum

Ebook: 27 november 2020